Discharge Support Volunteers, Kingston Hospital NHS Foundation Trust
The discharge support volunteers at Kingston Hospital NHS Foundation Trust help to improve the hospital discharge process and support vulnerable patients to have a better experience between home, hospital and the community. They visit elderly patients on wards who are anxious about being discharged and make arrangements for practical, emotional and social support once home. They buy up to £10 worth of shopping for them, pack personal belongings and give ongoing support with weekly telephone calls for 6 weeks.
Nominated by: Stephen Hammond MP
“Kingston Hospital’s 23 Discharge Support Volunteers have helped to improve the Trusts discharge process by supporting vulnerable patients to have a better experience between hospital, home and the community.”