Timeline:

4th March 2020
' Nominations open '
1st May 2020
' Nominations close '
15th June 2020
' Shortlist announced '
1st July 2020
' Awards ceremony '

Trish Cavanagh, The Digital Health Service

EUEC-NW-Trish Cavanagh, The Digital Health Service

North West

Working as the Chief Operating Officer at Tameside and Glossop Integrated Care NHS FT and being a Registered General Nurse, Trish recognised that technology could support improvements for people living in care homes through avoiding their unnecessary attendance at the Emergency Department, which can be a stressful and disruptive experience especially for elderly patients with dementia.

Development of the Digital Health Service has enabled an experienced clinical team to offer face-to-face support and advice, ensuring that when urgent care is required residential and nursing home teams can access this safely and easily in a timely manner.  This initiative has reduced the need for residents to be transferred to hospital unnecessarily and improved the quality and responsiveness of care.

Nominated by: Angela Rayner MP 

"Working as the Chief Operating Officer at Tameside and Glossop Integrated Care NHS FT and being a Registered General Nurse, Trish recognised that technology could support improvements for people living in care homes through avoiding their unnecessary attendance at the Emergency Department, which can be a stressful and disruptive experience especially for elderly patients with dementia.

Development of the Digital Health Service has enabled an experienced clinical team to offer face-to-face support and advice, ensuring that when urgent care is required residential and nursing home teams can access this safely and easily in a timely manner.  This initiative has reduced the need for residents to be transferred to hospital unnecessarily and improved the quality and responsiveness of care".