Timeline:

5th March 2019
' Nominations open '
26th April 2019
' Nominations close '
24th June 2019
' Shortlist announced '
10th July 2019
' Awards ceremony '

Urgent Care Streaming, Lincolnshire Community Health Services NHS Trust

Midlands

Lincolnshire’s Urgent Care Streaming service and Clinical Assessment Service (CAS), both provided by Lincolnshire Community Health Services NHS Trust (LCHS), have been developed to work jointly to reduce the volume of avoidable 999 calls, ambulance call-outs, A&E attendances and non-elective admissions. CAS is able to clinically assess through telephone and video e-consultations to then stream (direct patients to the correct area of care with the A&E department) patients to the provider that is best placed to meet their needs.

Nominated by: Karen Lee MP