The Excellence in Primary Care Award
Primary care services provide the first point of contact in the healthcare system, acting as the ‘front door’ of the NHS for the public. GPs in particular have one of the highest public satisfaction ratings of any public service, at over 85%. GPs provide over 300 million patient consultations each year, but many more patients also rely on community pharmacy, dental, and optometry services for initial and ongoing support.
As the needs of patients and the wider NHS evolves, so is the role of primary care. This award seeks to recognise primary care practitioners and teams that are working with patients to help them stay healthy and avoid long stays in hospital or being admitted in the first place.
This could be through:
- bringing in different kinds of professionals and/or working with the voluntary and community groups to broaden the range of services in their local practice;
- working closely with colleagues in hospitals, community teams and the third sector to plan patient care better; or
- joining together with other practises to jointly deliver more convenient appointments for patients.