East of England

The Enhanced Care Homes Team (ECHT) was commissioned in February 2018 by North Norfolk CCG and is made up of six nurses and support staff, who work with care homes to identify the most vulnerable patients at risk of hospital admission. The team also work closely with the care homes in North Norfolk (alongside our practices) to share their experience to help the homes cope better with patients and enhance quality outputs, this has proved invaluable over the pandemic.

The ECHT has been chosen as the winner of The Excellence in Primary Care Award for their review, assessment and holistic care of care home patients, which led to a significant reduction in unplanned admissions and A&E attendances to hospitals from homes in North Norfolk, better patient outcomes, plus system savings and has also released time back into GP Practices to care for their patients. We are immensely proud of the teams achievements and we regularly get glowing feedback from local GPs and Practice Managers on the difference that they make.” 

Nominated by: Duncan Baker MP