The very best experiences of the NHS do not come simply in being able to perform the latest cutting-edge interventions. They also come from putting patients at the heart of care, engaging with patients and families, listening to their views, and ensuring people are treated with care and compassion.
As the International Year of the Nurse and Midwife, 2020 is a time to reflect on the impact NHS staff have on the lives of so many, thorough their commitment, and expert clinical care which they provide every day.
This award is for any Nurse, Midwife, Allied Health Professional or care staff member of any discipline and in any setting, that has used their skills to ensure that patients experience care and compassion
This could be through:
- changing how healthcare staff communicate with patients and their families;
- driving improvements to care environments to make them dementia-friendly or generally more pleasant places for patients and their loved ones; or
- ensuring that patients and their families are well-informed and empowered to play an active role in deciding what type of care they receive.